SolutionsSalesforce × Healthcare

Salesforce Health Cloud, built for clinical-grade care.

Healthcare Salesforce rollouts live or die on PHI handling, EHR integration, and clinician adoption. We help teams shape Health Cloud around care workflows, consent, privacy, and practical integration with clinical systems.

Talk to Ananya Salesforce practice Healthcare industry

Care

Team workflows

PHI

Minimization focus

Consent

Privacy by design

EHR

Integration context

What we hear in Healthcare

Pressures shaping
the roadmap.

PHI minimization in every surface
Every copied field, every export, every report is HIPAA exposure. Most default Salesforce configurations don't minimize aggressively enough.
EHR integration complexity
HL7, FHIR, bespoke payer APIs, and legacy admin systems all need to surface in one care-team console.
Clinician burnout is a UX problem
Every extra click in a documentation flow is time away from patients. Console design isn't aesthetic — it's clinical.
Patient-facing AI in a regulated space
The business wants chatbots; the compliance team (rightly) asks how. Guardrails aren't optional.

How Salesforce answers

The plays we run
in this intersection.

Health Cloud + care-team console design
Role-based consoles for clinicians, care managers, intake, and back-office — designed through shadowing, not requirement docs.
HL7 / FHIR / legacy integration
MuleSoft-led integration to EHR and payer systems, with a canonical data model that outlives the first integration.
Patient engagement portals
Experience Cloud patient portals with PHI-aware auth, consent management, and accessibility baked in.
AI features with clinical guardrails
Agentforce and Einstein features are scoped to low-risk assistance first, with human review for clinical flows.